Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: 4-7 business days - for Officejet Pro 8720, 8725, 8728, 9019e, 9020, 9022, 9022e, 9025, 9025e, 9028. The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.