Electronic HP Care Pack Return to Depot Post Warranty - Extended service agreement - parts and labor - 1 year - 9x5 - for OMEN by HP Laptop 15, 16, 17; ENVY Laptop 17; Pavilion Laptop 15; Spectre Laptop 13. The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Return to Depot package includes offsite hardware support at a HP authorized Repair Center. After remote diagnosis and support the customer will deliver the faulty unit to the Repair Center. HP will return the repaired or replaced unit to the customer.