Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labor (for 3/3/0 warranty) - 5 years - carry-in - 9x5 - repair time: 3-7 business days - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645. The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Return to Depot package includes offsite hardware support at a HP authorized Repair Center. After remote diagnosis and support the customer will deliver the faulty unit to the Repair Center. HP will return the repaired or replaced unit to the customer.