Electronic HP Care Pack Premium Care Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: next day - for HP 295 G6; Desktop Pro 300 G6; ProDesk 400 G7. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.