Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labor (for mobile workstations) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ZBook Create G7; ZBook Firefly 14 G7, 15 G7, 15 G8; ZBook Fury 15 G7, 15 G8, 17 G7. HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.