Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2. Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.