Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor (for high-end system) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ENVY 34-c0004na, TE01-1000na, TE01-1006na, TE01-1025no, TE01-2002na, TE02-0240nd. Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.