Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor - 2 years - pick-up and return - for ENVY Laptop 13, 15, 16, 17; ENVY x360 Laptop; Pavilion Laptop 14, 15; Pavilion x360 Laptop. With HP Pick Up and Return Service, you'll enjoy quick pickup, repair and return of your notebook PC, shipping included. You'll also have access to 24x7 technical support and extended coverage-while keeping your notebook covered by the manufacturer that knows it best. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. For example: If you buy the 2-year plan when you purchase your PC, you'll get coverage for 2 full years If you buy the 2-year plan 3 months after you purchase your PC, you'll get 21 months of coverage only Multi-year options are available.