Electronic HP Care Pack Notebook Tracking and Recovery Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - for ZBook Create G7; ZBook Firefly 14 G7, 15 G7, 15 G8; ZBook Fury 15 G7, 15 G8, 17 G7. With HP Care Pack service plans you can increase the duration of your warranty, expand the coverage, and add extra protection to your HP product. Care Packs provide an enhanced level of support and/or an extended period of coverage for your HP hardware.