Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x. HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.