Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645. HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world.
This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. The optional Defective Media Retention Service lets you protect sensitive data by keeping your defective disk, without paying for the replacement.