Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labor (for 1/1/0 warranty) - 3 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 450 G8, 455r G6, 45X G1, 45X G2, 45X G3, 45X G6, 45X G7, 470 G5. Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world. When dealing with defective storage media, you maintain control of your sensitive data.