Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers - Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1030 G1, 1050 G1; EliteBook Folio 1020 G1; EliteBook x360. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.