Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 820 G3, 835 G9, 840 G3; EliteBook x360. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.