Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for EliteBook x360 1030 G7 Notebook, 1030 G8 Notebook, 1040 G7 Notebook, 1040 G8 Notebook. HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, HP Active Care keeps employees up and running in the office or on the go.